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Custom Pools & Spas In Eugene and Bend, Oregon

Eugene Showroom

Nestled in the heart of Eugene, Oregon, you can indulge in serenity with any of the items available in our showroom. It could be a compact grill, a space-saving hot tub or even a massive custom pool! Whatever it may be, we have them and they will make a significant difference in the quality of your life. Let us guide you on a journey to wellness, right here in Eugene.

My husband and I just bought a wood fireplace insert here, and let me tell you it was some one the friendliest, most helpful costumer service I've ever experienced. The guy that sold us the insert (Austin) was super friendly and knowledgeable and he had the answers to all of our questions that we'd been wondering about wood inserts. Jim ( the new fireplace guy) was just wonderful. He called right away every time there was an issue with our order (we had a custom part that took longer), he took the time to answer all of our questions, and if he didn't know the answer off the top of his head, he found out and got back to us real quick. Our fireplace arrived last week and is absolutely lovely! I highly recommend Emerald Pool & Patio to anyone looking to get a new fireplace and good costumer service!

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Jo Leaton

Very knowledgeable staff. All questions answered both positive and negative. Very fair prices at a time of short supply. Fantastic delivery team My Sundance spa has operated perfectly. Went to many other spa dealerships. would advise start at Emerald Pool and Patio!

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John Umenhofer

I called to inquire about a filter for my Dream Maker Spa, I was having a difficult time finding it online, my spa is 9 years old, the #'s on the filter did not match any I could find, I gave the info from filter, it's size, brand of Spa, he quickly looked it up & said they had one in stock that would work, & they are open til 6pm on Saturday!! I tend to get better prices online, but this price was very good & didn't have to wait for delivery! They also save your info in their system so re-ordering is easy!! Great customer service!!

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JerriAnn Young

I love watching My son 💙 an his teacher make progress 🙌 ☺ wonderful commitment. -T21 awareness ❤ …

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Jamie Zagar

This place is wonderful. The technician that came out to my place was absolutely brilliant. It literally took him less than a minute to determine where our spa problems were coming from. I had other company's techs out and they couldn't fix it. I called everyone I could find from Portland to Eugene. I either got the message that they wouldn't come out because I didn't buy my tub from them, or my tub was too old and they wouldn't attempt it. Those that did come out didn't know what was wrong. But the tech from Emerald Pool and Patio knew exactly what he was doing and in less than a minute he had it fixed. A big thank you to Emerald for being willing to send someone out to my place when other's wouldn't come. I was just about to scrap the whole hot tub even after I had spent $800 in replacement parts. But now with the help from Emerald, I can enjoy my hot tub tonight.

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batsxfour kik

"I wish to update my review that I posted a month or two ago. I contacted Stefani the manager about our concerns (stated below) and she was very professional and understanding. She did the very best that she could to make things right including bringing in an electrician and another repair person to make the appropriate changes to our system for no charge. Emerald Pool was very fair with their adjusted fees. The poorly done servicing was done by a repair man that no longer works there. I didn’t want to leave a bad review after everyone worked so hard to make things right for us. Look elsewhere for help with your service on your pool! We had them install a pool heater ($4000). Afterwards there were some problems with the chemical sensors. I called and they said they were no longer accepting service appointments and would not send out their service person because he was too busy. DO NOT USE THEM unless you want 0 follow up service."

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David Wilson

Store Hours

  • Monday
    9:00 AM - 6:00 PM
  • Tuesday
    9:00 AM - 6:00 PM
  • Wednesday
    9:00 AM - 6:00 PM
  • Thursday
    9:00 AM - 6:00 PM
  • Friday
    9:00 AM - 6:00 PM
  • Saturday
    9:00 AM - 6:00 PM
  • Sunday
    Closed