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A Great Place to Work

All of our positions are full time, offer on the job training and an opportunity for growth. Company health insurance, vision, dental and 401k are available.

Bend Store - Customer Service Associate

Emerald Pool and Patio is look for a new member to join its Customer Service team. Emerald Pool and Patio is a family-owned business serving the community of Eugene since 1955. From the beautiful outdoor pools at Camp Harlow and the Eugene Country Club to the elegant indoor swimming pools at Sheldon and the Dixon Aquatic Center, we strive for excellence in every aspect of our business. EPP continues to be a leader in the pool, patio, and spa industry year after year. Respect, kindness, excellence, honesty, integrity, and professionalism are the pillars we lean on for every decision we make in our day-to-day operations. These shared values and attitudes help breed the culture and character we continuously strive for. EPP offers on the job training and numerous opportunities for advancement. We are looking forward to hearing from you soon.

Position: Customer Service Associate

Position Overview:  Daily customer service associate tasks include assisting customers with questions about products, assisting them with their selection of product, point of sale transactions, facing product on shelves, performing inter company stock transfers, while ensuring your work environment is safe and clean.

Qualifications and Requirements

  • Highschool diploma, GED, or equivalent
  • Retail / customer service experience is a plus
  • Previous work experience in the pool, spa, chemicals, and/or water testing is a plus
  • Experience with industrial trucks is a plus

Primary Responsibilities

  • Interacting with customers and identifying their needs
  • Product labeling and placement
  • Inventory control
  • Point of sale transactions (cash, credit card, check, billing accounts)
  • Ensuring stock room is maintained in a clean and orderly fashion
  • Answer customer phone calls
  • Additional responsibilities may be added at the discretion of management

Work Conditions

  • Standing/walking for long periods of time
  • Lifting of 50 lbs., on occasion
  • Retail environment


  • 401(k)
  • Health, Dental, Vision insurance
  • Vacation plan


  • Monday – Saturday: 9am – 6pm (Schedule will vary depending on location)
  • Sunday and an additional day of the week off
  • Overtime, as needed

Complete Our Online Job Application

Step 1 of 4

Are you available to work overtime if necessary?(Required)
Are you available to work weekends?(Required)
Would you object to a background check?(Required)

Educational Background

Education History(Required)
School Name
Graduated/Degree/Diploma(s) Earned
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